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Customer Service Representative (Parts Counter)

Location: Timmins

Salary/Rate: Competitive Salary Package

Type: Permanent

Closing Date:

Job Reference: 1087780

Your new company
SMS Equipment operates at the leading edge of innovation and offers advanced technologies that keep job sites running safely, efficiently and productively - even in extreme conditions. As one of the largest Komatsu dealers in the world they believe their continued growth is a result of their highly skilled and engaged employees who deliver excellence in the workplace. They were proud to be recognized with the Associated Equipment Distributors Technician of the Year Award for Canada, 2019.

SMS Equipment serve the construction, forestry, mining & utilities sectors, and are committed to safety as their number one priority.

Due to growth, they are seeking a Parts Counter / Customer Service Representative to join their growing yet established team. As an advocate of lifetime career growth, you will receive training and opportunities for promotion within as you grow.

Your new role
Your new role will be to propose & sell the parts required by customers to repair and maintain their equipment. You will be responsible for maximizing all sales opportunities with customers to attain or exceed sales objectives for the branch by promoting and selling parts, as well as emphasizing the added value to internal & external customers. You will take orders by phone, at the counter or by email, verify parts prices and availability with suppliers and issue purchase orders, prepare part quotes/proposals and ship/receive equipment parts.

What you'll need to succeed
The ideal candidate will have 3 to 5 years experience in a similar position and knowledge or familiarity with heavy equipment or automotive parts is required.

You are well organised, have ability to work under pressure, and have excellent customer service skills. A high school diploma or equivalent is required as well as proficiency and literacy with MS-Office.

What you'll get in return
SMS is proud to be an equal-opportunity employer, offering competitive wages, comprehensive benefits, learning opportunities, apprenticeship programs, company matched RRSP and more! Perks include discount programs, wellness program, social club and free parking.

You will benefit from personal growth and add to your skills through regular OEM training on industry leading equipment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Contact: Tony Toms

Office: 8 King Street East, 20th Floor

Phone: 6477772650

Email: tony.toms@hays.com

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